Vega IT partners with Daon to deliver Seamless Experience: biometric-powered customer identity journeys
At Vega IT, we believe technology should always start with people. It’s not just about building digital solutions – it’s about creating experiences that feel simple, intuitive, and meaningful.
That’s why we’re excited to announce our new partnership with Daon, a global leader in biometric identity verification technology as the next step in our Seamless Experience offering.
About Daon
Daon has been pioneering digital identity for decades, combining deep expertise in biometrics with a relentless focus on trust and security. It provides innovative identity assurance solutions across banking, fintech, insurance, travel, healthcare, and government sectors. Trusted by many of the world’s most respected organisations, Daon helps millions of people connect, transact, and move forward with confidence.
A strong foundation. A smarter biometric future.
This collaboration builds on our existing relationship with Daon, where we have already delivered successful projects as their trusted technical partner.
By combining Daon’s next-generation biometric and identity solutions with our strength in customer experience and software integration, we will help organisations design journeys that are secure, unified, and intuitive. Our goal is to let people move through their daily lives without worrying about logins, documents, or repeated checks, while advanced technology works quietly in the background.
This is a really exciting and potentially game-changing partnership for our clients. Daon's technology allows us to bring the customer journey to life, allowing customers to move seamlessly between in-person and online touchpoints, taking away the operational bottlenecks and delivering an invisible service which just feels easy, and allows them to focus on what they came to do.
Why this partnership matters
In today’s digital world, customers expect more than convenience. They want interactions with organisations to be consistent, straightforward, and trustworthy. Yet many businesses still struggle with fragmented processes that create bottlenecks and unnecessary friction in the customer journey.
Through this partnership, Vega IT and Daon will help organisations deliver Seamless Experiences which:
- Provide fluid experiences across both physical and digital touchpoints.
- Simplify operations by eliminating manual checks and repetitive authentication.
- Build lasting trust with solutions that are intuitive, discreet, and reliable.
- Increase satisfaction, engendering loyalty and ultimately increasing customer LTV
This collaboration perfectly reflects our mission: delivering technology that empowers people to focus on their goals, while systems take care of the complexity.
This partnership represents an exciting evolution in our approach to delivering customer-centric identity solutions. By combining Daon's authentication capabilities with Vega IT's strength in designing unified customer journeys, we're providing organizations with what their customers are increasingly demanding: experiences that feel effortless across every touchpoint, whether physical or digital, without compromising security or trust.
Looking Ahead
Vega IT and Daon are committed to helping organisations reimagine customer journeys that are not only secure and compliant, but also engaging, intuitive, and human. By joining forces, we aim to set a new benchmark for biometric-powered digital experiences worldwide.
